This content provides a detailed analysis of why clients might be dissatisfied with Offshore Development Centers (ODCs) despite significant investments.

While ODCs have historically been a solution for cost-saving and accessing specialized talent, several challenges are eroding client satisfaction today. 

Key issues highlighted include:

1) Lack of Responsiveness: Delays in communication and issue resolution frustrate clients and lead to project delays.

2) Improper Project Management: Poor management, shifting timelines, unclear objectives, and inconsistent communication contribute to missed deadlines and budget overruns.

3) Unhealthy Work Culture: High employee turnover due to poor work environments disrupts continuity and affects productivity.

4) Inadequate Quality Assurance (QA): Neglect of thorough testing results in software bugs and performance issues, damaging the ODC's credibility.

5) Leadership Issues: Weak leadership and poor involvement from management lead to confusion and low morale, affecting project outcomes.

6) Focus on Billing Over Quality: Prioritizing revenue generation over delivering quality work causes long-term dissatisfaction among clients.

Conclusion

The content also offers advice to clients looking to set up an ODC, suggesting qualities to seek in offshore partners, such as reliability, communication, flexibility, expertise, and a client-centric approach. Clients are encouraged to investigate an ODC's track record and closely observe their interactions before committing to partnerships.

Lastly, the content highlights the importance of choosing a transparent ODC partner and outlines the steps followed in setting up an ODC in India.