Cultural Sensitivities In Overcoming Outsourcing Barriers - Finsmart Accounting
Finding the right outsourcing partner is more than just about having the technical prowess. While outsourcing has been helping teams reduce costs and gain operational excellence, both teams need a better understanding – for the day-to-day operations and otherwise. This understanding comes when the accounting firms and outsourcing teams are culturally aligned. Indian and the Phillipines are among the countries leading in global accounting outsourcing.
When an accounting firm in the US outsources their jobs to these countries, there are obvious differences in their cultures, festivals, communication styles, time zones and so much more. These cultural differences can often complicate cross-border coordination among organizations. Misunderstandings that arise from different cultural norms may lead to communication breakdowns, process failures, and unsatisfactory results. Failing to invest in bridging cultural gaps can put outsourcing teams at risk.
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