AI Agent Assist, powered by FifthElement.ai, provides real-time support to customer service representatives (CSRs) to increase their efficiency, accuracy, and job satisfaction. Leveraging generative AI combined with Alepo’s deep expertise in telecommunications, AI Agent Assist seamlessly integrates into your existing workflows and billing systems to ensure CSRs have the information they need to answer customer questions quickly and accurately, without having to log into multiple systems or swivel-chairing.