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The Rise of Cognitive Automation Market in Transforming Business Operations


Snehabiswal

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Cognitive Automation utilizes Artificial Intelligence (AI) and Machine Learning (ML) technologies to perform tasks that traditionally required human intelligence and cognition. It helps automate decision making, problem solving and knowledge-based processes. Cognitive automation aims to perceive, learn, reason, and interact as humans do and assist people with cognitive tasks. For businesses, it helps augment human capabilities by automating routine rule-based tasks and complex decision making processes. It allows employees to focus on more strategic tasks by handing over repetitive jobs to software bots.

This enhances productivity and efficiency while reducing costs. The Global Cognitive Automation Market is estimated to be valued at US$ 11.03 Bn in 2024 and is expected to exhibit a CAGR of 24% over the forecast period 2024 to 2031.

Key Takeaways
Key players operating in the cognitive automation are Accenture, Automation Anywhere, Blue Prism, Brain Corp, Cognizant, DataRobot, Google Cloud (Alphabet Inc.), IBM, Kofax, Microsoft, NICE Systems, Pegasystems, Salesforce, SAP, and UiPath. The increasing adoption of AI and ML technologies across industries is driving the demand for cognitive automation solutions. Further, the need to automate repetitive tasks is pushing organizations to leverage these technologies. Technological advancements like deep learning, natural language processing and computer vision are also fueling the growth of cognitive automation.

Cognitive Automation market Growth from various industry verticals like banking, healthcare, retail, manufacturing is a major factor pushing the adoption of cognitive automation. Focus on enhancing customer experience and improving operational efficiency is prompting many organizations to invest in these technologies. Furthermore, tasks like data integration, risk analysis, fraud detection are expected to be greatly transformed with the use of cognitive automation over the coming years.

Technological advancements in areas such as natural language processing, deep learning, computer vision and neural networks have enhanced the capabilities of cognitive automation. Advanced algorithms can now comprehend text, respond to queries and extract insights from large pools of unstructured data with high degree of accuracy. This has allowed automation of complex tasks such as medical diagnosis, financial trading, legal documentation and customer service inquiries. Introduction of cloud-based cognitive automation platforms is also bringing down deployment costs and making these solutions accessible to small and medium enterprises.

Market Trends
Scalability and flexibility are key trends driving adoption of cognitive automation. Cloud-based cognitive automation platforms allow organizations to start small and scale operations on demand basis. This has boosted their popularity especially among SMBs who want to automate processes without heavy upfront investments. Another major trend is the integration of cognitive automation technologies with Robotic Process Automation (RPA). Combining cognitive capabilities with process automation delivers higher value by automating decisions along with routine tasks. This is ushering a new era of hyper automation.

Market Opportunities
Automating knowledge-based processes across industries presents a multi-billion dollar opportunity for cognitive automation vendors. As per estimates, hundreds of billions in global GDP are spent annually on knowledge workers like doctors, lawyers, finance professionals. Automating cognitive heavy processes in domains like healthcare, legal can help improve outcomes while reducing costs. Cognitive automation also has potential to make SME's more competitive by automating constraints of limited operational efficiency and productivity. It offers an opportunity for democratizing AI and empowering long tail of small businesses.

Impact of COVID-19 on Cognitive Automation Market Growth

The COVID-19 pandemic has significantly impacted the growth of the cognitive automation market. During the initial lockdown periods across countries, businesses faced major disruptions and the demand for cognitive automation solutions increased significantly. Many organizations accelerated their digital transformation initiatives and adopted cognitive automation technologies to automate repetitive and manual tasks. This helped enterprises to improve operational efficiency and productivity while working with restricted workforces and remote working setups. Cognitive agents and virtual assistants played a vital role in handling customer queries, managing supplier communications and ensuring business continuity.

As the pandemic situation continues, the demand for cognitive automation is expected to further rise in areas like contactless services, managing supply chains, healthcare services and monitoring critical infrastructure remotely. Various technologies like machine learning, natural language processing and AI assistants are being leveraged to develop innovative solutions. However, lack of expert resources, budget constraints faced by SMEs and uncertainties around the end of the pandemic may pose short term challenges for market growth. Overall, cognitive automation is emerging as a force multiplier for organizations to overcome disruptions and embrace new normal operations in the post COVID world.

Geographical Regions with High Cognitive Automation Market Concentration

North America accounts for the largest share of the Cognitive Automation Market Regional in terms of value. This is mainly due to rapid adoption of emerging technologies by enterprises across industries and presence of major cognitive automation providers in the region. The U.S holds the leading position owing to strong digital infrastructure, technology awareness and big data analytics capabilities. Another major geographic market is Western Europe led by countries like the UK, Germany and France.

Apart from developed markets, Asia Pacific region is witnessing fast growth supported by government initiatives for smart city development, digitalization of SMEs and increasing AI investments in China, India and Southeast Asian countries. China is emerging as the fastest growing regional market and is expected to play a pivotal role in global cognitive automation market dynamics in coming years.

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About Author:

Money Singh is a seasoned content writer with over four years of experience in the market research sector. Her expertise spans various industries, including food and beverages, biotechnology, chemical and materials, defense and aerospace, consumer goods, etc. (https://www.linkedin.com/in/money-singh-590844163)

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