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Inogic

A blog by Inogic in All Blogs

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Unlock new business potentials with SMS communication channel within CRM with TextSMS4Dynamics

TextSMS4Dynamics is a messaging tool that integrates SMS and Microsoft Dynamics 365 CRM, allowing businesses to communicate with customers within the CRM environment. Its features include a message user interface, message automation, and support for multimedia messaging. This enables users to view the full history of SMS conversations, schedule messages based on CRM events, and create CRM records from text SMS. The benefits include a seamless messaging system and instant updates of incoming and outgoing SMS messages. Other benefits include high open rates, budget-friendly costs, instant delivery, and a personal touch.

 
 

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Live Chat

LiveChat for Dynamics 365: Effortlessly Connect, Track, and Engage with Website Visitors Directly from Your CRM

The business environment is rapidly advancing, with Live Chat playing a crucial role in enhancing prospecting, lead nurturing, and increasing profit margins. Frequent users of Dynamics 365 CRM, especially those focused on lead nurturing, conversion, and closing deals, need an all-in-one platform to streamline these processes directly within the CRM. By integrating Live Chat with Dynamics 365 CRM, this need is met by enabling immediate notifications and swift responses from company representative
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